Become a certified Change Agent

Created in 2014, the 3-Day Certified Change Agent program is recognized internationally as a foundation step for anyone developing their career in change management, leadership or any role that supports and guides people through change.

Certified Change Agent

C$1,900 +taxes

EarlyBird Rate of C$1500+HST and other discounts may apply – 

Register Now For Our Certified Change Agent Qualification

Gaining one of the world’s fastest growing change credentials will position you as a leader in your space, embracing current thinking and new adoption approaches for individual and organizationals change. Whethere you are new to the change world or an experiences practitioner looking to grow your toolbox, this course will deliver time and time again.

Experience multiple techniques, understand many models and approaches in change and look beyonf the theory to the practical application of good practices to successfully delivery change.

Register Now For Our Certified Change Agent Qualification

Gaining one of the world’s fastest growing change credentials will position you as a leader in your space, embracing current thinking and new adoption approaches for individual and organizationals change. Whethere you are new to the change world or an experiences practitioner looking to grow your toolbox, this course will deliver time and time again.

Experience multiple techniques, understand many models and approaches in change and look beyonf the theory to the practical application of good practices to successfully delivery change.

Certified Change Agent

C$1,900

Early Registration discounts may apply

Why become a Certified Change Agent?

The Change Agent program develops skills in change management and associated tasks for successful delivery of change in organizations and individuals. It is methodology agnostic, choosing to focus on critical thinking, insights and the tools, techniques and competencies to build unique approaches that fit unique change events.

The program covers theory and practice. Real life change situations are dispersed throughout the workshop content, with regular activities to build knowledge, collaborate with peers and develop plans for specific events brought to the table for discussion. Lego Serious Play is incorporated into the learning activities, with video analysis and of several group, pairs and individual activities. Learners leave with an understanding of the needs to develop their change approaches, practical tools for metrics, behaviours and engagement, as well as their own personal change agent profile.

Who should become a Certified Change Agent?

This program will be particularly beneficial for those who have recently been asked to undertake a change agent role as part of their normal duties or need to develop a culture of change readiness within their organization.

Attend with a Colleague

If you attend the same program date with one or more colleagues, your teammates will each receive a $500 discount.

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Our Most Frequent Attendees are:

Course Curriculum

The Workshop typically runs from 9-5 over three consecutive days. It will cover the essential learning components to navigate change and end with the examination in the final hour of day 3. For those that pass the exam, they will be invited to submit a written essay within 125 days. On passing the essay a Certified Change Agent (CCA) designation is awarded to be renewed every 3 years.

Workshop Part 1

Workshop Part 2

Workshop Part 3

Exam & Essay

Course Curriculum

The Workshop will cover the essential learning components and end with the examination in the final hour of day 3. For those that pass the exam, they will be invited to submit a written essay within 125 days. On passing the essay a Certified Change Agent (CCA) designation is awarded to be renewed every 3 years.

Workshop Part 1

Workshop Part 2

Workshop Part 3

Exam & Essay

Meet Our Team

Rich Batchelor

Chief Change Agent

Jacqueline Kappers

Associate Facilitator

Shawn Draisey

Associate Facilitator

Our Learners

Our Global Partner Program​

Become a Capillary CCA partner within 4 months.
Contact us at info@capillarylearning.com to learn more!

Current Partners

Course Curriculum

Capillary Learning is based in Toronto, the largest city in Canada. We have delivered workshops and our qualification courses across Canada as well as in the USA, United Kingdom, UAE, India, Malaysia and more. We welcome opportunities to bring our learning to you, either in person or virtually.

TORONTO, CANADA